Effective date: 28-07-2025
New customers receive a 7‑day free trial. If you cancel within the trial, no charge applies.
Subscriptions convert to paid monthly plans and auto‑renew each month unless cancelled. Your issuer typically sends a pre‑debit notification before each recurring charge under RBI’s e‑mandate norms.
We don’t offer routine refunds once a charge has been made after the trial, as plans renew monthly.
Exceptions: we will review and make good on duplicate charges, processing errors, or where required by applicable consumer law.
How to request a review: email [email protected] within 7 days of the charge with your account email and payment reference.
(Publishing clear policies and grievance details is expected under the Consumer Protection E‑commerce Rules.)